Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. ACCEPTANCE OF TERMS

Welcome to Flipr.Cloud. By accessing our website at https://flipr.cloud (and any subdomains), creating a user account, connecting API keys to cryptocurrency exchanges, sending webhook commands, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

If you do not agree with any part of these Terms, you must immediately stop using our services.

Important: These Terms constitute a legally binding agreement between you and Flipr.Cloud ("Flipr.Cloud", "we", "us", or "our"). If you have questions about these Terms, please contact us at support@flipr.cloud.

2. BETA SOFTWARE DISCLAIMER

Flipr.Cloud is currently operating in BETA testing phase. This means:

  • The platform is under active development and may contain bugs, errors, or unexpected behavior
  • Features may be added, modified, or removed without advance notice
  • Service availability and uptime are not guaranteed
  • Data loss, service interruptions, or other technical issues may occur
  • Use of Flipr during the beta phase is at your own risk

During the beta testing period, access to Flipr.Cloud may be provided at no cost to selected users. We reserve the right to transition to paid subscriptions or modify pricing at any time with reasonable notice to active users.

By using Flipr.Cloud during this beta phase, you acknowledge that you are participating in testing and development, and that the service may not operate as expected.

3. DEFINITIONS AND SCOPE

3.1 Services Covered

These Terms apply to:

  • The Flipr web application and dashboard
  • Our webhook endpoint that receives commands from TradingView or other alert providers
  • API services and integrations
  • Trading automation features (market orders, limit orders, OCO orders, etc.)
  • Real-time monitoring and event streaming
  • Trade history, analytics, and reporting features
  • Any mobile applications or additional services we may offer in the future

Collectively, these are referred to as the "Services" or individually as a "Service".

3.2 User Representations

By using Flipr, you represent and warrant that:

  • You are at least 18 years of age (or the age of majority in your jurisdiction)
  • You have the legal capacity and authority to enter into this agreement
  • You are not located in, or a resident of, any jurisdiction where use of cryptocurrency trading services is prohibited
  • You are not subject to any economic sanctions or restricted party lists
  • All information you provide to us is accurate, complete, and current
  • Your use of the Services complies with all applicable laws and regulations in your jurisdiction

If you represent a business entity, you warrant that you are authorized to bind that entity to these Terms.

4. ACCOUNT REGISTRATION AND SECURITY

4.1 Account Creation

To use Flipr.Cloud, you must:

  • Provide a valid email address
  • Create a secure password
  • Agree to these Terms and our Privacy Policy

We reserve the right to refuse account registration or terminate any account at our sole discretion, including (but not limited to) cases involving suspected fraud, abuse, or violation of these Terms.

4.2 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials (email, password, API keys)
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized access or security breach

Never share your Flipr account credentials or API keys with anyone. We will never ask you for your password or API keys via email or any other communication channel.

4.3 Multi-Factor Authentication

We strongly recommend enabling two-factor authentication (2FA) if and when this feature becomes available. You acknowledge that failure to use available security features may increase your risk of unauthorized access.

5. EXCHANGE API KEYS AND THIRD-PARTY SERVICES

5.1 Connecting Exchange Accounts

To execute trades, you must connect one or more cryptocurrency exchange accounts (such as Binance, ByBit, or others) by providing your API credentials from those exchanges ("Third-Party Accounts").

You represent and warrant that:

  • Each connected exchange account is owned and operated solely by you
  • You have the legal right to trade on those exchanges
  • You are in compliance with each exchange's terms of service

5.2 API Key Security

  • Your API keys are encrypted before being stored in our database
  • API keys are only decrypted server-side when executing trades on your behalf
  • We never display or transmit your full API keys after initial submission
  • You should configure exchange API keys with appropriate permissions and restrictions:
    • Enable "Trading" permissions only (not "Withdrawal" permissions)
    • Use IP address whitelisting if your exchange supports it
    • Enable "Spot" or "Futures" trading only as needed

5.3 No Control Over Third-Party Services

We have no control over, and accept no responsibility for:

  • The operation, availability, or functionality of any cryptocurrency exchange
  • Exchange outages, maintenance, or technical issues
  • Changes to exchange APIs, fee structures, or terms of service
  • Exchange account suspensions, restrictions, or closures
  • Losses resulting from exchange hacks, insolvency, or other failures
  • Order execution quality, slippage, or fill prices provided by exchanges

Your relationship with each exchange is governed by that exchange's terms of service, which you agree to comply with independently.

5.4 Exchange Fees

You are responsible for all trading fees, commissions, and other charges imposed by the exchanges you connect to Flipr. These fees are separate from any fees charged by Flipr.

6. PERMITTED AND PROHIBITED USE

6.1 Intended Use

Flipr is designed to:

  • Receive webhook alerts from TradingView or other compatible platforms
  • Parse trading commands from webhook payloads
  • Execute trades on connected exchanges via their APIs
  • Monitor positions and manage stop-loss/take-profit orders
  • Provide trade history and analytics

6.2 Prohibited Activities

You may not use Flipr to:

  • Engage in market manipulation, wash trading, or other illegal trading activities
  • Circumvent exchange rate limits, trading restrictions, or compliance measures
  • Attempt to gain unauthorized access to our systems, other user accounts, or data
  • Reverse engineer, decompile, or disassemble any part of the Flipr platform
  • Use automated scripts or bots to abuse our webhook endpoints or API
  • Transmit viruses, malware, or malicious code
  • Violate any applicable laws, regulations, or third-party rights
  • Impersonate another person or entity
  • Share your account credentials with others
  • Sublicense, resell, or redistribute our Services

6.3 Abuse and Rate Limiting

We implement rate limiting on webhook endpoints to prevent abuse. Excessive or abusive use of our Services may result in temporary or permanent account suspension without notice or refund.

7. TRADING RISKS AND DISCLAIMERS

7.1 High-Risk Activity Warning

TRADING CRYPTOCURRENCY INVOLVES SUBSTANTIAL RISK OF LOSS.

By using Flipr, you acknowledge and accept that:

  • Cryptocurrency markets are highly volatile and unpredictable
  • You may lose some or all of your invested capital
  • Past performance does not guarantee future results
  • Automated trading carries additional risks, including technical failures
  • Network latency, API failures, or exchange issues may result in missed trades or unexpected outcomes

7.2 Not Financial Advice

Flipr does not provide investment, financial, legal, or tax advice.

  • We are not a financial advisor, broker, or investment firm
  • No information provided through our platform constitutes investment advice or a recommendation to trade
  • You are solely responsible for your own trading decisions and strategies
  • You should consult with qualified professionals before making any investment decisions

7.3 No Guarantee of Execution

We do not guarantee that:

  • Webhook commands will always be received or processed
  • Trades will be executed at expected prices or quantities
  • Orders will be filled by the exchange
  • Stop-loss or take-profit orders will trigger as intended
  • The platform will be available 24/7 without interruptions

7.4 "AS IS" Service

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING (BUT NOT LIMITED TO):

  • Warranties of merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of data
  • Uninterrupted or error-free operation
  • Freedom from viruses or harmful components

8. LIMITATION OF LIABILITY

8.1 No Liability for Trading Losses

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLIPR AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES (COLLECTIVELY, "FLIPR PARTIES") SHALL NOT BE LIABLE FOR:

  • Any trading losses, whether caused by software bugs, exchange failures, network issues, or any other reason
  • Missed trading opportunities or failed order executions
  • Losses resulting from unauthorized access to your account (unless caused by our gross negligence)
  • Losses resulting from third-party service failures (exchanges, internet providers, cloud providers, etc.)
  • Indirect, consequential, incidental, special, or punitive damages of any kind
  • Loss of profits, revenue, data, or business opportunities

8.2 Aggregate Liability Cap

If, notwithstanding the above, Flipr is found liable for any damages, our total aggregate liability shall not exceed the lesser of:

  • The total fees you paid to Flipr in the 12 months preceding the claim, OR
  • $100 USD

This limitation applies regardless of the legal theory on which the claim is based (contract, tort, negligence, strict liability, or otherwise).

8.3 Exceptions

Nothing in these Terms shall limit or exclude liability for:

  • Death or personal injury caused by our gross negligence
  • Fraud or fraudulent misrepresentation
  • Any other liability that cannot be lawfully limited or excluded under applicable law

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Flipr Parties from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights (including exchange terms of service)
  • Your violation of any applicable laws or regulations
  • Any trading activity conducted through your account, whether authorized or unauthorized
  • Any content or data you submit to Flipr

This indemnification obligation survives termination of these Terms.

10. SUBSCRIPTIONS, FEES, AND PAYMENTS

10.1 Free Beta Access

During the beta testing phase, Flipr may be offered at no cost to selected users. This free access may be terminated or converted to a paid subscription at any time with reasonable notice.

10.2 Future Paid Subscriptions

We reserve the right to introduce subscription plans with varying features and pricing. When paid subscriptions become available:

  • Pricing and features will be clearly displayed on our website
  • You will be notified before being charged for any subscription
  • Subscriptions may auto-renew unless cancelled
  • All prices are in USD (or other specified currency) and exclude applicable taxes

10.3 Refund Policy

Due to the nature of our Services as a digital product, refunds are generally not provided except:

  • Where required by applicable law
  • In cases of clear technical failure on our part that prevented use of the Services
  • At our sole discretion on a case-by-case basis

Subscription fees are non-refundable if you choose to stop using the Services before the end of your billing period.

10.4 Payment Processing

We may use third-party payment processors. By providing payment information, you authorize us and our payment processors to charge your payment method for applicable fees.

You represent and warrant that:

  • Payment information you provide is accurate and current
  • You are authorized to use the payment method provided
  • You will promptly update payment information if it changes

11. SUSPENSION AND TERMINATION

11.1 Suspension by Flipr

We may suspend or restrict your access to the Services immediately, without notice or liability, if:

  • You breach these Terms
  • We suspect fraudulent, abusive, or illegal activity
  • Your account poses a security risk
  • An exchange or regulatory authority requests restriction
  • We are required to do so by law or court order
  • Your payment for a subscription fails or is reversed

11.2 Termination by Flipr

We may terminate your account:

  • Immediately, if you breach these Terms
  • With 7 days' notice, for any reason or no reason (including discontinuation of the Services)

11.3 Termination by You

You may terminate your account at any time by:

  • Deleting your account through the dashboard (if this feature is available), OR
  • Contacting support@flipr.io to request account deletion

11.4 Effects of Termination

Upon termination or suspension:

  • Your access to the Services will be immediately revoked
  • We may delete your account data, trade history, and configurations (backups are not guaranteed)
  • You remain liable for any fees owed prior to termination
  • Sections of these Terms that by their nature should survive (including indemnification, disclaimers, and limitation of liability) shall continue to apply

We are not liable for any losses resulting from account suspension or termination.

12. DATA AND PRIVACY

12.1 Privacy Policy

Our collection, use, and protection of your personal data is governed by our Privacy Policy, available at [https://flipr.io/privacy] and incorporated into these Terms by reference.

12.2 Data Accuracy

While we strive to accurately display your trade history, balances, and analytics, you are responsible for independently verifying this information with your exchange accounts.

We are not liable for any inaccuracies in data displayed by the Services.

12.3 Data Backup

You are solely responsible for maintaining backups of any critical data or configurations.

We do not guarantee that your data will be available at all times or recoverable after deletion or termination.

13. INTELLECTUAL PROPERTY

13.1 Ownership

All content, software, designs, logos, trademarks, and other intellectual property related to Flipr ("Flipr IP") are owned by Flipr or our licensors.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for their intended purpose. This license automatically terminates upon termination of your account or these Terms.

13.2 Restrictions

You may not:

  • Copy, modify, distribute, or create derivative works of the Flipr platform
  • Use our trademarks, logos, or branding without written permission
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use any automated tools to scrape, extract, or collect data from Flipr
  • Attempt to reverse engineer any part of the Services

13.3 User Content

By submitting any content to Flipr (such as support messages or feedback), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute that content for purposes of operating and improving the Services.

You retain ownership of any trading strategies or alert configurations you create, but acknowledge that we may analyze aggregated, anonymized usage data for product improvement.

14. CHANGES TO TERMS

We may modify these Terms at any time. When we make material changes:

  • We will update the "Last Updated" date at the top of this document
  • We will notify you via email or a prominent notice in the dashboard
  • For paid subscribers, we will provide at least 7 days' notice before changes take effect (unless immediate changes are required by law)

Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using the Services and may terminate your account.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flipr regarding use of the Services, and supersede any prior agreements or understandings.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations at any time without notice.

15.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.5 Force Majeure

We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including (but not limited to):

  • Natural disasters, pandemics, or acts of God
  • War, terrorism, or civil unrest
  • Government actions, regulatory changes, or legal restrictions
  • Internet or telecommunications failures
  • Cyberattacks, denial-of-service attacks, or other security incidents
  • Exchange outages or API failures

15.6 Notices

We may provide notices to you via:

  • Email to the address associated with your account
  • Prominent notices within the Flipr dashboard
  • Updates to our website or Terms page

You must keep your email address current. Notices sent by email are deemed delivered when sent.

To contact us, email support@flipr.cloud or legal@flipr.cloud for legal matters.

15.7 Language

These Terms are written in English. Any translations provided are for convenience only. In case of conflict between the English version and a translated version, the English version shall prevail.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 Governing Law

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with applicable laws, without regard to conflict of laws principles.

16.2 Dispute Resolution

Informal Resolution: Before filing any formal claim, you agree to first contact us at legal@flipr.cloud to attempt to resolve the dispute informally. We commit to responding to your inquiry within 15 business days and working in good faith to reach a mutually acceptable resolution.

Mediation: If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing litigation. The mediation shall be conducted by a mutually agreed-upon neutral mediator.

Arbitration or Litigation: If mediation fails, disputes may be resolved through binding arbitration or litigation in accordance with applicable laws in the jurisdiction where the dispute arises.

16.3 Jurisdiction

To the extent permitted by applicable law, you agree that any legal action or proceeding arising under these Terms shall be brought in a court of competent jurisdiction. The specific venue and jurisdiction shall be determined based on the nature of the dispute and applicable laws at the time the dispute arises.

17. CONTACT INFORMATION

Flipr.Cloud Email: support@flipr.cloud Legal: legal@flipr.cloud Website: https://flipr.cloud

For privacy-related inquiries, see our Privacy Policy.

ACKNOWLEDGMENT

BY CREATING AN ACCOUNT OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

YOU FURTHER ACKNOWLEDGE THAT:

  • Flipr.Cloud is in beta testing and may contain bugs or errors
  • Cryptocurrency trading involves substantial risk of loss
  • Flipr.Cloud does not provide financial advice
  • You are solely responsible for your trading decisions
  • You have reviewed and accept our disclaimers and limitations of liability

If you do not agree with these Terms, you must immediately stop using Flipr.Cloud.

End of Terms of Service

For questions about these Terms, contact: legal@flipr.cloud